Effective Date: August 22, 2024
At [https://sritechnology.in/], we are committed to providing high-quality educational content and resources. We understand that sometimes circumstances may change, and you may need to request a refund. Please review our Refund Policy below for further details.
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Eligibility for Refunds
1.1 Refund requests must be made within 7 days of purchasing a course.
1.2 To be eligible for a refund, you must meet the following criteria:
- You have not completed more than 20% of the course content.
- You have not downloaded any course materials.
1.3 Certain courses and services, such as personalized coaching, mentorship programs, or courses purchased during a promotional period, are non-refundable. This will be clearly stated during the purchase process.
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How to Request a Refund
2.1 To request a refund, please contact our customer support team at [support email] with your order number, the course(s) you wish to refund, and the reason for the request.
2.2 Our team will review your request and inform you of the refund decision within 5 business days.
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Refund Processing
3.1 If your refund request is approved, the refund will be processed within 7-10 business days to your original payment method.
3.2 Please note that any transaction or service fees associated with your purchase may be deducted from the refund amount. Shipping costs for physical materials, if applicable, are non-refundable.
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Course Cancellations by Us
4.1 In the unlikely event that we cancel a course, you will be entitled to a full refund. We will notify you of the cancellation and automatically process the refund within 10 business days.
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Technical Issues
5.1 If you encounter technical issues that prevent you from accessing the course materials, please contact our technical support team immediately. We will assist you in resolving the issue, and if it cannot be resolved, you may be eligible for a refund, subject to the criteria listed above.
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Changes to the Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our refund practices.